Care Management + Senior Concierge
Combining professional geriatric care management with personalized senior concierge services for older adults and families in Okaloosa and Walton Counties, Florida.
Virtual options available in Pennsylvania.
Personalized Support That Helps Older Adults Stay Independent
Most families don’t need full-time home care.
They need someone they trust to bridge the gaps.
Why Families Hire a Senior Concierge
Many concierge services help with daily tasks.
Many care managers develop care plans.
Sunset Senior Concierge combines both—providing professional care management with personalized, hands-on support
Examples of Support
Geriatric Care Management
✔️ Medical appointment escort & advocacy
✔️ Care coordination
✔️ Family updates after medical appointments
✔️ Dementia support
Daily Living Support
✔️ Organization & executive function tasks (mail, calls, errands)
✔️ Transportation
✔️ Technology assistance and portal support
✔️ Aging in place planning
More Than a Concierge—A Professional Care Partner
Services are led by a Licensed Clinical Social Worker (LCSW) with extensive experience in aging, care management, healthcare navigation, and family support.
Sunset Senior Concierge provides senior concierge services in Okaloosa and Walton Counties, Florida, with remote consultation and care management options available in Pennsylvania.
A senior concierge is a trusted guide who helps older adults and families navigate the practical challenges of aging.
Where Do We Begin?
Every client relationship starts with a Comprehensive Care Management Assessment. This allows us to understand your unique situation before recommending services, ensuring that support is personalized rather than one-size-fits-all
During this in-home visit, we'll take the time to understand your goals, current challenges, health concerns, home environment, support system, and any immediate priorities. Together, we'll develop recommendations and discuss the level of support that best fits your needs.
Following the assessment, you’ll receive:
A personalized written summary
Professional recommendations and prioritized next steps
Home safety observations
Community resource recommendations
Ongoing senior concierge and care management options, if desired
Should you choose to continue with ongoing senior concierge and care management services, a portion of your assessment fee will be applied to your first month of services.
Ready to Get Started?
Call and speak directly with Natasha Hilts, Licensed Clinical Social Worker (LCSW) and Certified Dementia Care Specialist (CDCS)—never a call center.
Prefer to schedule a time?
Book a complimentary 20-minute consultation below.
Senior Concierge Services
vs.
Home Health
What’s the Difference?
Home health services typically involve skilled medical care or assistance with activities of daily living such as bathing, dressing, or wound care provided by a registered nurse or physical therapist.
Senior concierge services focus on care management & coordination, transportation, errands, assistance with instrumental activities of daily living (IADLs), and other practical assistance that helps older adults maintain independence and stay engaged in their community.
Many families use concierge services to fill the gap between complete independence and full-time caregiving support.
The graphic below compares senior concierge services vs home health care, highlighting where services overlap and how they differ.
Home Health
Skilled nursing
Wound care
Medical treatment
Personal care or activities of daily living (ADLs)
Shared Goal
Supporting independence, safety, quality of life while helping older adults remain safely at home.
Senior Concierge
Transportation
Care Coordination
Errands
Instrumental Activities of Daily Living (IADLs) support
Wondering which services are right for your family?
Is Senior Concierge Right for Your Family?
Families often seek senior concierge support when:
An aging parent wants to remain safely independent
Medical appointments are becoming harder to manage
Memory or organization challenges are affecting daily life
Caregivers are experiencing stress and need additional help
Families spend more time providing care than many people realize.
Explore additional senior concierge options below for more information.
These services are designed to provide reliable, consistent support while preserving independence and dignity.
Let’s talk about your family’s needs.